Start with the mark, not a promised result
A coffee spill, general darkening on a seat and a worn armrest are different observations. Cleaning does not repair worn fibres, torn upholstery or a loss of colour. Say which mark matters most to you; selecting a sofa in the calculator does not guarantee that the mark will disappear.
Use this five-field checklist
- What happened: coffee, food, another known substance, or an unknown mark.
- When you noticed it: an approximate date is enough if you are unsure.
- What the label or manufacturer says: copy the material or model; say if you cannot find it.
- What was already applied: a named product, water, rubbing or another treatment.
- What else was there before: old colour changes, fraying, tears or similar visible damage.
A filled example you can adapt
This is an illustrative example, not a customer case or a cleaning diagnosis.
Two-seat fabric sofa. Coffee spilled yesterday on the left seat. The material label is missing. I wiped the spot with water and have not used another product. The front edge of the seat was already worn. I would like the whole sofa cleaned and the coffee mark assessed before work starts.
Send two useful views
One photo should show the whole item; another should show the mark and nearby fabric. Add a photo of the care label if available. Photos help explain your request, but they do not establish the fibre composition or prove that a treatment is suitable. If the substance is unknown, leave that field unknown rather than guessing.
Turn the description into the right booking
For a Warsaw at-home visit, choose the sofa category and quantity in Folga’s calculator. Add armchairs or rugs separately if you also want them cleaned. The note about a stain does not add another furniture item to the basket. Check the selected items, address and current total before confirming; discuss any material uncertainty before work. This service is upholstery and rug cleaning at your address, rather than garment dry cleaning.